The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

as4mp Author

Level 1

9 points

Wrong number and iMessages

Hi, after updating the ios My Number shows the wrong number. Also I have regular iMessages requesting the removal and re-inserting of the SIM card.

iPhone 4s, iOS 9

Posted on Mar 20, 2023 2:26 AM

Top-ranking reply

Ingo2711

Community+ 2026

Level 10

93,019 points

Posted on Mar 20, 2023 3:43 AM

If you have changed your phone number and it still shows your old phone number in the settings for iMessage, follow the steps in this article to remove the old phone number from iMessage:

Deregister and Turn Off iMessage - Apple Support

Then insert your new SIM card into the phone, set it back to factory settings and set it up again after that.

That way your phone number will be registered automatically with all the needed Apple Services, and all needed carrier updates will be installed as well.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

View in context

Wrong number and iMessages

Similar questions