Apple Fitness Competition badges aren't being awarded on my iPhone 14 Pro Max

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Level 1

14 points

Apple Fitness Competition badges aren't being awarded on my iPhone 14 Pro Max

I just won a competition but the Awards screen hasn't been updated with my new badges. Neither the "Competition complete" nor the "Victory" medal has been awarded. My opponent did have her badge list updated.

I've seen posts for this problem as early as 2019, is this bug ever going to be fixed? It's pretty disappointing that something that should be a motivational feature fails in such a miserable fashion.

I have the latest software on both my phone and watch, and tried a restart.

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Mar 20, 2023 7:20 AM

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Answer 1

Sparks0829

Community Specialist

Mar 21, 2023 3:02 PM in response to Oxidkeja

Hi there Oxidkeja,

You'll want to be sure you're viewing your awards in the Fitness app with these steps:

See your awards

You can earn awards for personal records, streaks, and major milestones using the Fitness app on iPhone. You can view all your awards, including awards you’re making progress toward.

1. Tap Summary.

2. In the Awards area, tap Show More.

3. To see an award, tap it.

You'll find those steps here: See your activity history, trends, and awards in Fitness on iPhone - Apple Support

If you still aren't able to see your awards, reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Contact - Official Apple Support

Take care.

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Answer 2

Oxidkeja Author

Level 1

14 points

Mar 22, 2023 1:26 AM in response to Sparks0829

Thanks for your reply.

There is no wrong way of checking the awards, it's pretty straightforward for everyone how to do and it's the one described above.

I sent the Bug report as well.

If any developer is checking these posts here is a screenshot of the Victory screen that shows the page clearly buggy:

The competition end date not getting a value and displays the variable name
Award still grey
The Competition Complete counter is not updated (this was my 2nd competition, I didn't win the first one)

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Answer 3

Oxidkeja Author

Level 1

14 points

Apr 1, 2023 2:47 PM in response to Oxidkeja

[Update]

After the latest iOS and Watch OS updates (16.4 and 9.4 respectively) this issue has been resolved.

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