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armandina48 Author

Level 1

4 points

Need help my Face ID is not working

My Face ID is not working can you help

iPhone XS Max, iOS 16

Posted on Mar 20, 2023 7:27 AM

Top-ranking reply

Niel

Level 10

733,301 points

Posted on Mar 20, 2023 7:33 AM

This is generally a hardware issue. If the unit's on an OS version older than 16.3.1, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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Need help my Face ID is not working

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