You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

armandina48 Author

Level 1

4 points

Need help my Face ID is not working

My Face ID is not working can you help

iPhone XS Max, iOS 16

Posted on Mar 20, 2023 7:27 AM

Top-ranking reply

Niel

Level 10

732,131 points

Posted on Mar 20, 2023 7:33 AM

This is generally a hardware issue. If the unit's on an OS version older than 16.3.1, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

(236675)

View in context

Need help my Face ID is not working

Similar questions