User profile for user: Kimmi91177
Kimmi91177 Author
User level: Level 1
4 points

My side button doesn’t work so I can’t download an app

My side but doesn’t work so I can’t confirm purchasing an app by double clicking to confirm. What can I do?


Posted on Mar 20, 2023 8:40 AM

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User profile for user: hc1111
hc1111
User level: Community Specialist

Posted on Mar 21, 2023 4:04 PM

Hey there Kimmi91177,


Thanks for reaching out! The information below should help with this:


On an iPhone with Face ID, you can also use AssistiveTouch or use Switch Control to confirm payments with Face ID instead of double-clicking the side button.


Continue with the guidance in this link, if needed: Adjust settings for the side or Home button on iPhone - Apple Support


Take care!


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User profile for user: hc1111
hc1111
User level: Community Specialist

Mar 21, 2023 4:04 PM in response to Kimmi91177

Hey there Kimmi91177,


Thanks for reaching out! The information below should help with this:


On an iPhone with Face ID, you can also use AssistiveTouch or use Switch Control to confirm payments with Face ID instead of double-clicking the side button.


Continue with the guidance in this link, if needed: Adjust settings for the side or Home button on iPhone - Apple Support


Take care!


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My side button doesn’t work so I can’t download an app

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