Airpod case not charging

Hi nfbritt,

Thanks for using Apple Support Communities. We'd recommend starting with the guidance from If your AirPods won’t charge - Apple Support. That article mentions AirPods not charging but can be a good starting point for the case as well. For example, testing with another cord or adapter as mentioned there can help isolate where the issue occurs.

Next, if unresolved, cleaning your AirPods and case can help in case there is a connection issue. Use these steps from How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support.

"Clean the case of your AirPods or AirPods Pro

Clean the charging case with a soft, dry, lint-free cloth. If necessary, you can slightly dampen the cloth with isopropyl alcohol. Allow the charging case to dry. Make sure not to get any liquid in the charging ports. Here are a few more guidelines:

• Remove any debris from the Lightning connector with a clean, dry, soft-bristled brush.
• Don't use abrasive materials to clean the charging case.
• To avoid damaging the metal contacts, don't put anything in the charging ports."

Take care.