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Frozen app on IPhone 13S

Pluto app is frozen on my phone I can’t get to to power off


iPhone 13

Posted on Mar 20, 2023 12:14 PM

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Question marked as Top-ranking reply

Posted on Mar 20, 2023 12:15 PM

 Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 20, 2023 12:15 PM in response to notnow5

 Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Frozen app on IPhone 13S

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