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Level 1

4 points

my iPhone 8 is stuck in mute

how can I get my iPhone 8 out of mute? I have tried all 8 steps suggested

iPhone 8, iOS 15

Posted on Mar 20, 2023 6:53 PM

Top-ranking reply

Level 10

103,906 points

Posted on Mar 21, 2023 4:46 AM

Hello,

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth. If it seems to be a button issue, see this: About the buttons and switches on your iPhone, iPad, or iPod touch

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider. Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music?

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

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