Cannot redeem gift card but no error informations

I cannot redeem my gift card when l enter the code it keeps loading a lot of time, no response. just a circle has been spinning. I try contact Apple support, but they don't know what happened. they checked my device and they didn't find any fault. then, I try to check the balance in this card. But it no response, no error information yet. I cannot see anything about the gc. It's made me break!

Posted on Mar 20, 2023 8:12 PM

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3 replies

Mar 21, 2023 2:20 AM in response to KramaMoriarty

just a circle has been spinning.


Try to check the network connection first:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


The try again to redeem the Apple Gift Card.

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Cannot redeem gift card but no error informations

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