You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have 2 TB left in Icloud but get mails that I have to upgrade otherwise I loose my pictures?

I have bought 2TB in iCloud storage but are getting mails that I have to upgrade otherwise I loose my photos

Posted on Mar 21, 2023 3:37 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 3:26 PM

First check your storage

Settings, [your name], iCloud, Manage account storage. If you are nowhere near the 2TB then it will be either a scam or simply incorrect.

Then reach out to Apple Support directly. You should be able to reach them here  


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > Contact Apple for support and service - Apple Support   or


Click here > Genius Bar Reservation and Apple Support Options - Apple 


1 reply
Question marked as Top-ranking reply

Mar 21, 2023 3:26 PM in response to BenjaminScholten

First check your storage

Settings, [your name], iCloud, Manage account storage. If you are nowhere near the 2TB then it will be either a scam or simply incorrect.

Then reach out to Apple Support directly. You should be able to reach them here  


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > Contact Apple for support and service - Apple Support   or


Click here > Genius Bar Reservation and Apple Support Options - Apple 


I have 2 TB left in Icloud but get mails that I have to upgrade otherwise I loose my pictures?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.