Can’t set up Face ID
Face ID stopped working w iOS 16.1. I tried to set up again and just keep getting move phone lower. I have tried restarting, removing my phone case, setting up at night and day. Help!
iPhone 13
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Have you tried doing it in a space with better lighting? Here's what Apple says about setting it up: "Make sure nothing is covering the TrueDepth camera or your face. If something is obstructing your nose or mouth, such as glasses or a face mask, you may be asked to remove these items temporarily during the setup process." Here are the specific steps if Face ID isn't working: If Face ID isn’t working on your iPhone or iPad Pro – Apple Support (UK)
Hope some of this helps!
-K