Why can't I find my Apple Music subscription?

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Why can't I find my Apple Music subscription?

I am trying to add back apple music for students. I enrolled through Verizon back in 2021, but it's not showing up on their end. When I try to look up the subscription through Apple, it is saying I don't have an apple music subscription. When I try to sign up for apple music for students, it states that I have a previous entitlement and they ask me to buy a student one. I select buy, and the same prompt keeps coming back up. Can anyone help me figure out how to remove this entitlement so I can add back apple music for students?

Posted on Mar 21, 2023 6:30 AM

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Answer 1

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Drew_7

Community Specialist

Mar 22, 2023 10:53 AM in response to fasho17

Hello fasho17,

From the details you've shared the best next step will be to reach out to UNiDAYS support directly. You can find more about the Apple Music student subscription process and how to contact UNiDAYS here: Get an Apple Music student subscription - Apple Support

Get help with your UNiDAYS account

If you need help with your UNiDAYS account, contact UNiDAYS Support.

Take care.

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Why can't I find my Apple Music subscription?

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