why is my macbook shuting down

why is my macbook shutting down randomly?


MacBook, macOS 10.13

Posted on Mar 22, 2023 4:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2023 9:02 AM

Hi there tuftuf46,


If your MacBook is shutting down unexpectedly, we'd suggest checking the battery health with these steps:


* View your battery’s condition: Press and hold the Option key and click the battery icon  in the menu bar.
* You may see any of the following conditions:
* Normal: The battery is functioning normally.
* Replace Soon: The battery is functioning normally but holds less charge than it did when it was new.
* Replace Now: The battery is functioning normally but holds significantly less charge than it did when it was new. You can continue to use the battery until you replace it without harming your computer.
* Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.

You'll find this information here: Check the condition of your Mac computer’s battery - Apple Support


If your battery needs serviced, you can find out how to start that process here: Mac Repair & Service - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Mar 23, 2023 9:02 AM in response to tuftuf46

Hi there tuftuf46,


If your MacBook is shutting down unexpectedly, we'd suggest checking the battery health with these steps:


* View your battery’s condition: Press and hold the Option key and click the battery icon  in the menu bar.
* You may see any of the following conditions:
* Normal: The battery is functioning normally.
* Replace Soon: The battery is functioning normally but holds less charge than it did when it was new.
* Replace Now: The battery is functioning normally but holds significantly less charge than it did when it was new. You can continue to use the battery until you replace it without harming your computer.
* Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.

You'll find this information here: Check the condition of your Mac computer’s battery - Apple Support


If your battery needs serviced, you can find out how to start that process here: Mac Repair & Service - Apple Support


Take care.

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why is my macbook shuting down

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