Right AirPod not working

My right AirPod pro will not charge consistently and the sound cuts on and off. I have cleaned the charging case several times. The left one is charging and working.

AirPods Pro (2nd generation)

Posted on Mar 22, 2023 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2023 9:23 AM


Hello tanvi226,


If the right side of your AirPods isn't working as expected, work through the steps below to see if they resolve the issue for you:


If there's no sound in one AirPod
1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.

You'll find this information and more steps to try here: If your left or right AirPod isn't working - Apple Support


If the issue persists, having your AirPods inspected and serviced is the next best step. This link will help you get started: AirPods Repair & Service - Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Mar 23, 2023 9:23 AM in response to tanvi226


Hello tanvi226,


If the right side of your AirPods isn't working as expected, work through the steps below to see if they resolve the issue for you:


If there's no sound in one AirPod
1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.

You'll find this information and more steps to try here: If your left or right AirPod isn't working - Apple Support


If the issue persists, having your AirPods inspected and serviced is the next best step. This link will help you get started: AirPods Repair & Service - Apple Support


Take care.

Mar 23, 2023 9:31 AM in response to tanvi226

I agree with the response already posted. I have had this problem with my AirPods. I solved it by cleaning the case - especially the contacts - then cleaning each AirPod throughly, including the small 'screens' on the part that fits in your ear. So far that solves it every time. I keep thinking that I will have to replace one but it comes back to life.

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Right AirPod not working

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