Since the last iPhone update my iPhone 11 is not receiving push notifications. I have tried everything posted online except resetting my phone. I am afraid I will lose all my photos and data. Can anyone help?
Hello Kampsen761,
What notifications have you noticed are impacted? Is it third-party apps, Apple apps, a mix, or just a certain app or feature? We want to confirm if you were able to check the settings for the known impacted app(s) with what's described at Use notifications on your iPhone or iPad - Apple Support? It sounds like you have, but we just want to clarify the notifications are on and what they're set to for apps that should be alerting you.
Cheers!
Thanks for replying, Kampsen761, and that additional info, it really helps! To help isolate this, please make sure you have the latest version of the apps you are having this issue with: How to manually update apps on your Apple device - Apple Support
Next, go on your iPhone to Settings > General > Background App Refresh and make sure this is turned on and is enabled for the apps having this issue, and also make sure you don't force close the apps having this issue, as that could explain not getting notifications for these apps: Switch apps on your iPhone, iPad, or iPod touch - Apple Support
Another simple step to try is just restarting your iPhone: Restart your iPhone - Apple Support
If you are still having this issue, please report it to the app developer so they can fix this in their apps in future app updates: Contact a third-party vendor - Apple Support
Have a great day and thanks for using the Apple Support Communities!
I figured it out I uninstalled the apps there were not giving me push notifications and reinstalled them. It seems to be working so far. I just don’t know how many apps are the problem. Hopefully this May help others before resetting their phones. I also shut down and restarted my phone.
Hello Kampsen761,
From the Lock Screen wallpaper options you should be able to tap on the Focus option to unlink your wallpaper. This resource has more details, for reference: Change the wallpaper on your iPhone - Apple Support
Since you are also experiencing difficulties with Mail notifications, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into these behaviors further.
Take care.
Yes I have done all that. Updated my phone to the latest version, updated all the apps, and restarted my phone a million times. I believe there is a problem with the Focus feature. I’ve had nothing but problems since this was installed ion my phone. Now when on Do Not Disturb my emails are coming through and waking me up. I deleted the sleep focus because that went on and off on its own. Now I manually turn it on. And when I switched my wallpaper it automatically turned on the Do Not Disturb. I had to switch back to my original wallpaper.
Yes I’ve checked to see the notifications are on. The apps I’m not receiving notifications from are Facebook, Ring. Instagram, sports alert, NBC news app. So I guess third party apps.
Kampsen761, You're welcome!
Glad we could help.
Thanks for using the Apple Support Communities. Cheers!
Thank you for your time and direction
Iphone 11 not receiving push notifications since IOS 16 update.
