CUSTOM EMAIL DOMAIN PROBLEM

I have a created a Custom Email Domain and have and got i working for myself.

I have also done a family share to another family member, but that member only has iCloud and not iCloud +

The member did get an email with the info to logon to iCloud and settiings to generate a new custom email, cannot find anywhwere to generate a cutom email address., What did i do wrong

Also the member has an older iPhone 5c


Regards EdwinJohn

iPhone 8, iOS 16

Posted on Mar 22, 2023 9:12 AM

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Mar 23, 2023 12:03 PM in response to EdwinJohn

Hi EdwinJohn,


We appreciate you reaching out to us.

We’d like to start by setting your expectations. As mentioned in the article below, "you can add a custom email domain to iCloud Mail and manage your email addresses on your iPhone, iPad, and iPod touch with iOS 15.4, iPadOS 15.4, or later."


You can use the article below as a reference.

Set up a custom email domain for iCloud Mail on all your devices - Apple Support


An iPhone 5c can only get the latest version of iOS 10.




Take care!


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CUSTOM EMAIL DOMAIN PROBLEM

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