Music

My playlist with all my music on Apple just disappeared!! Still shows it’s on my phone phone device and storage but not showing on my Apple Music anymore but showing my other playlists. Smh

Posted on Mar 22, 2023 1:32 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2023 1:58 PM

Hello jarvis134,


We'd be happy to take a look into this with you. If you're missing a playlist there are a few steps we can take to try and find out what happened. To get started, we'll use some of the steps here: If songs are missing from your music library after you turn on Sync Library - Apple Support


These steps may be the most helpful:

* Are all of your devices connected to the internet?
* Do you have an active subscription to Apple Music?
* Are all of your devices signed in with the same Apple ID that you use with your Apple Music subscription?
* Is Sync Library turned on for all of your devices?


If you're able to see your playlist on another device, you may need to allow your device to sync. If not, we recommend reaching out to Official Apple Support for more help.


Thanks.


1 reply
Question marked as Top-ranking reply

Mar 23, 2023 1:58 PM in response to jarvis134

Hello jarvis134,


We'd be happy to take a look into this with you. If you're missing a playlist there are a few steps we can take to try and find out what happened. To get started, we'll use some of the steps here: If songs are missing from your music library after you turn on Sync Library - Apple Support


These steps may be the most helpful:

* Are all of your devices connected to the internet?
* Do you have an active subscription to Apple Music?
* Are all of your devices signed in with the same Apple ID that you use with your Apple Music subscription?
* Is Sync Library turned on for all of your devices?


If you're able to see your playlist on another device, you may need to allow your device to sync. If not, we recommend reaching out to Official Apple Support for more help.


Thanks.


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