How to remove a payment method on my Apple ID?

I am trying to discontinue paid services on my phone account to my credit card


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Posted on Mar 22, 2023 3:19 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2023 2:44 PM

Hi 264JW,


It would be our pleasure to assist. It looks like you posted from Remove a payment method from your Apple ID. Did you get a chance to review the section entitled, "If you can't remove a payment method" from this article? It outlines reasons you may not be able to remove your payment method:


If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

• Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
• If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
• If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
• If you still can't remove a payment method, contact Apple Support.


If this is unhelpful, or we misunderstood, please tell us more about your goals. We want to help as much as we can.


Thank you for being part of the Apple Support Communities.


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 23, 2023 2:44 PM in response to 264JW

Hi 264JW,


It would be our pleasure to assist. It looks like you posted from Remove a payment method from your Apple ID. Did you get a chance to review the section entitled, "If you can't remove a payment method" from this article? It outlines reasons you may not be able to remove your payment method:


If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

• Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
• If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
• If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
• If you still can't remove a payment method, contact Apple Support.


If this is unhelpful, or we misunderstood, please tell us more about your goals. We want to help as much as we can.


Thank you for being part of the Apple Support Communities.


Cheers!


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How to remove a payment method on my Apple ID?

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