Security Lockout but I know the passcode - Screen being replaced - Can I get back in?

Hello - I know the passcode but the phone went into security lockout b/c my screen was cracked and it kept receiving the incorrect numbers. I am getting the screen replaced. Is there a way to get back into the phone without resetting it?

Posted on Mar 22, 2023 7:50 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2023 8:04 PM

Unfortunately, you can't. Once the phone is locked, the only way back in is to reset it.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


4 replies
Question marked as Top-ranking reply

Mar 22, 2023 8:04 PM in response to Felix Arrazolo

Unfortunately, you can't. Once the phone is locked, the only way back in is to reset it.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


Mar 22, 2023 8:23 PM in response to Felix Arrazolo

Felix Arrazolo Said:

"Security Lockout but I know the passcode - Screen being replaced - Can I get back in?: Hello - I know the passcode but the phone went into security lockout b/c my screen was cracked and it kept receiving the incorrect numbers. I am getting the screen replaced. Is there a way to get back into the phone without resetting it?"

-------


Troubleshooting a Locked iPhone:

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 


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Security Lockout but I know the passcode - Screen being replaced - Can I get back in?

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