Battery Charging Issue

Dear Team

please help I was plug my iphone in 20% and After see 30 minutes still showing 20% and many time it charged properly recently i have purchased iphone 13 what is a issue any bug or battery issue

iPhone 13, iOS 16

Posted on Mar 22, 2023 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2023 12:19 AM

First make sure enough power is really reaching it. Check the cable is good testing on another device or with another cable. Check the socket is clean so the plug seats properly. Check the charging 'brick' is good by testing on another device or with another 'brick'. You may also try to Force-Restart the phone:


https://support.apple.com/en-us/HT201412


If none of this helps, you will have to take it to an Apple Store or an authorized service provider for assessment.

1 reply
Question marked as Top-ranking reply

Mar 23, 2023 12:19 AM in response to Raviranaabr

First make sure enough power is really reaching it. Check the cable is good testing on another device or with another cable. Check the socket is clean so the plug seats properly. Check the charging 'brick' is good by testing on another device or with another 'brick'. You may also try to Force-Restart the phone:


https://support.apple.com/en-us/HT201412


If none of this helps, you will have to take it to an Apple Store or an authorized service provider for assessment.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Battery Charging Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.