Esim

Cannot get into cellular or add my number my other phone is shattered and now I logged all my info into new iPhone

iPhone 14 Pro Max, iOS 16

Posted on Mar 23, 2023 1:47 AM

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1 reply

Mar 23, 2023 1:06 PM in response to STACEH91

If your old iPhone is broken and you cannot transfer your eSIM from it to your new iPhone, you must contact your carrier. They can send you a new eSIM QR Code that you scan with your new iPhone. Some carriers also offer to see the QR code for their eSIM on your personal page, on their web page.


When your carrier has sent the QR code to your eSIM, go here on your new iPhone:

SettingsCarrier Add eSIM → Scan the QR code, enter if necessary The PIN code, you are also connected and can make calls and use Cellular Data.


You can find more information about eSIM setup here:

Using Dual SIM with an eSIM - Apple Support


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Esim

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