Restart log/history of iPhone
Hi there,
Is there a way to check out on the iPhone restart log/history? Since my iPhone asks for passcode to enable FaceID for a few times, I wonder if it is because of the restart.
Thank You.
Hi there,
Is there a way to check out on the iPhone restart log/history? Since my iPhone asks for passcode to enable FaceID for a few times, I wonder if it is because of the restart.
Thank You.
Greetings Kiang1158,
Thanks for connecting with Apple Support Communities.
At this time, there is not a feature that provides you with the history of the restarts that have been completed on your iPhone. It is expected behavior for your device to ask for your passcode when trying to enable Face ID. To clarify, does the prompt prevent you from being able to complete the process? Having a better understanding of the issue will allow us to provide you with the next best steps to take. We also suggest reviewing this resource if you need assistance with Face ID:
Use Face ID on your iPhone or iPad Pro
Best regards.
Greetings Kiang1158,
Thanks for connecting with Apple Support Communities.
At this time, there is not a feature that provides you with the history of the restarts that have been completed on your iPhone. It is expected behavior for your device to ask for your passcode when trying to enable Face ID. To clarify, does the prompt prevent you from being able to complete the process? Having a better understanding of the issue will allow us to provide you with the next best steps to take. We also suggest reviewing this resource if you need assistance with Face ID:
Use Face ID on your iPhone or iPad Pro
Best regards.
Hi,
Thank you for the response. May I know what you mean by 'the process'?
Best Regards
Restart log/history of iPhone