car play screen rotate
Helo,
every time i connect iphone 11 pro to my kia sportage.
when reaching to roundabout the screen on my car either rotate 90 degrees or turns black or just go out of the car play mode,
any suggestions?
iPhone 11 Pro, iOS 16
Question marked as
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there shahak64,
If you are having issues using CarPlay in your vehicle, these troubleshooting steps from If you need help with CarPlay can resolve this unexpected behavior:
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car.
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If this continues to occur after following that, then Apple Support would be the best equipped to investigate this further. Reach out using this link: Contact - Official Apple Support
Cheers!