I've read articles that describe why the prevent cross-site tracking button may be grayed out. I do not fit into any of the categories. The only thing I can think of is that I did have an employer gmail account last year, but no longer have that account. I'm on the latest iOS. How can I restore the button function?
iPhone X
Hello 444sync,
We see that you have questions about Cross-Site Tracking on your iPhone. You can learn more about the feature here: Browse privately in Safari on iPhone - Apple Support
After testing on our device, it looks like Cross-Site Tracking can be greyed out if you have Block All Cookies enabled. You can learn how to block cookies here: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
If that's not it, do you have Screen Time enaled on your iPhone? Screen Time restrictions can stop you from making changes in Settings. Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Another thing to check for is a profile. Profiles can also stop you from making changes in Settings. Install or remove configuration profiles on iPhone - Apple Support
Thanks.
Hello 444sync,
We see that you have questions about Cross-Site Tracking on your iPhone. You can learn more about the feature here: Browse privately in Safari on iPhone - Apple Support
After testing on our device, it looks like Cross-Site Tracking can be greyed out if you have Block All Cookies enabled. You can learn how to block cookies here: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
If that's not it, do you have Screen Time enaled on your iPhone? Screen Time restrictions can stop you from making changes in Settings. Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Another thing to check for is a profile. Profiles can also stop you from making changes in Settings. Install or remove configuration profiles on iPhone - Apple Support
Thanks.
Thank you, it was the cookies! Working fine now... but, that leads to yet another issue: how my iPhone X randomly toggles buttons on and off. I'll have to post that question elsewhere! Appreciate the fix.
Prevent cross-site tracking is greyed out
