Hi I have an old email address created for my elderly mother for communication. That address is no longer needed but it keeps auto populating when I reply from my own address. I can’t seem to find any way of getting rid of it. See screen shot. My address is Simon@ the one I can’t get rid of is Cynthia@ any suggestions?
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iPhone XR
Go to Settings>Mail>Accounts and remove the old account.
Hi simongreiner,
Thanks for contacting Apple Support Communities!
We understand that you'd rather not see suggested email addresses when you're composing an email.
You can disable Siri Suggestions for Mail to remove the email addresses that are suggested when you start typing an email address as outlined here: Siri Suggestions on iPhone - Apple Support
"Turn Siri Suggestions on or off for an app
Siri Suggestions are on by default for your apps. You can turn them off or change the settings at any time.
> Siri & Search, scroll down, then select an app.Take care!
Thanks I have tried all of the basics I can think of or find.
The account isn’t there. only my account Simon@
I posted an image of what shows when I select “from” there are multiple options as per photo.
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Hi thanks it’s not a Siri issue when typing. Not so much an auto populate as default going to another pre name in the same account. Xxx@sgtuk.com. It it is defaulting to Cynthia instead if Simon@
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Removing an old email address
