One of my airpod pros won't connect to my iphone
One of my airpod pros broke and I got a replacement. Now I can't get 1 airpod pro to connect to my iphone. I can get them to connect individually but not together. Any suggestions?
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User profile for user:
dawngreg08
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Community Specialist
Hello JMC2023,
We understand you received a replacement AirPod and now you can't get it to connect. We're here to help.
Follow he steps below to setup your replacement AirPod.
"Set up your AirPods or charging case
- On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button
next to your AirPods. - Tap Forget This Device.
- Tap Forget Device, and tap again to confirm.
- Put both AirPods in your charging case.
- Open the lid and check the status light. It should flash amber.
- Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
- Go to the Home Screen on your iPhone, iPad, or iPod touch.
- Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
- Tap Connect, then tap Done.
* If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white."
Set up your replacement AirPods or charging case - Apple Support
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!