Google calendar - notes

Question

Level 1

4 points

Google calendar - notes

Hello,

I have a problem with the Apple calendar. It does not sync properly. When anyone creates a note in google calendar as a windows or mac user it prints in apple calendar in notes that code "SdkjkjdsSdkjdsSdDsdskds DsdsDsDsDs <table><tbody><tr><td>Sddsds</td><td>Dsdsds</td></tr><tr><td>sddsdssd</td><td>ssdds</td></tr></tbody></table>"

It doesn't matter what application if Word, Apple notes, Pages.

If I create it on iPhone notes work...

I have thoroughly recorded the problem as a video recording you can download it at the links.

Do you have any idea how to solve the problem or how to report the error to Apple ? Google has told me it's not their fault.

Mac

https://youtu.be/jGN16vCbr-0

iPhone

https://youtu.be/inYvKoc9LXM

[Edited by Moderator]

MacBook Pro 13″

Posted on Mar 23, 2023 11:08 AM

Reply

Answer 1

Lissy_12

Community Specialist

Mar 24, 2023 4:42 PM in response to krocan11

Hi krocan11,

Thank you for using the Apple Support Communities! To help isolate the issue, if you follow the steps below to attach a file in the Apple Calendar, does it sync correctly to the Google calendar:

Add notes, a URL, or files to events in Calendar on Mac

1. In the Calendar app on your Mac, double-click or force click an event.

2. Click Add Notes, URL, or Attachments.

3. Do any of the following:

* Add notes: Click Add Notes, then enter your note.

* Add a URL: Click URL, then enter a web address or other URL.

* Attach a file to an event: Click Attachments, then select a file to attach. You can also drag a file to the event info window.

* Preview an attached file: Select the file, then press the Space bar.

* Remove an attached file: Select the file, then press the Delete key.

Hope this helps!

Have a great day.

Reply

Answer 2

1ssmith

Community Specialist

Mar 25, 2023 12:27 PM in response to krocan11

Hi krocan11,

Based on the troubleshooting that has been completed up to this point, your best bet will be to Get Support directly from Apple from here on out. You can use the link here to get started.

Take care.

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Answer 3

Mar 27, 2023 8:06 AM in response to krocan11

Hello krocan11,

To contact Apple Support directly you can use the link previously provided, or call in directly to the number in or closest to your region. You can find that information here: Contact Apple for support and service - Apple Support

Best.

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