What questions are on the Apple survey?

What questions are on the Apple survey?


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Posted on Mar 23, 2023 11:46 AM

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3 replies

Mar 24, 2023 7:31 AM in response to lorimueller

I've occasionally received those about either an Apple support/repair experience or a purchase. Of the ones I've seen, all the markers I routinely check for authenticity show they are legit Apple communications. Still, I only get them after I initiated an action with Apple, and usualy by email, not pop-ups.


The only ones I see that are NOT initiated by any action on my part appear as a banner on an Apple web page, inviting me to take a survey. I decline.


The questions vary. Questions about a support event will be different from one about a sales expereince.


I generally ignore them because the questions seem too oversimplified. If one really had a issue, it would be hard to express that in a "score this from 1 to 5" or multiple-choice format

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What questions are on the Apple survey?

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