If I buy the new AirPod pros and they don’t fit well, can I return them?

If I buy the new AirPod pros and they don’t fit well, can I return them?

Posted on Mar 23, 2023 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2023 8:40 AM

Hi kazooter,


Thanks for posting in Apple Support Communities.


If you purchase new AirPods, make sure to change the ear tip sizes for a better fit. The Ear Tip Fit Test will help with finding the best size for you. If you're not satisfied with them, you have 14 calendar days to return your AirPods.


Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 
* You have 14 calendar days to return an item from the date you received it.
* Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.



This information is found within the resource you came to us from:

Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


Should you need help returning your AirPods, you can learn more about it below:

Returns & Refunds - Shopping Help - Apple



Regards.


1 reply
Question marked as Top-ranking reply

Mar 25, 2023 8:40 AM in response to kazooter

Hi kazooter,


Thanks for posting in Apple Support Communities.


If you purchase new AirPods, make sure to change the ear tip sizes for a better fit. The Ear Tip Fit Test will help with finding the best size for you. If you're not satisfied with them, you have 14 calendar days to return your AirPods.


Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 
* You have 14 calendar days to return an item from the date you received it.
* Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.



This information is found within the resource you came to us from:

Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


Should you need help returning your AirPods, you can learn more about it below:

Returns & Refunds - Shopping Help - Apple



Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

If I buy the new AirPod pros and they don’t fit well, can I return them?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.