Apple Fitness not showing Heart Rate during Rowing Workout

Since the begging of Apple Fitness, which I love, the Heart Rate consistently does not work during a Rowing workout. It works for all other workouts perfectly. If I select the Heart Rate App on my Apple Watch during the workout it sometimes "kicks it back in" to working, but not always. It is very frustrating to not have heart rate information during my Rowing workouts. I'm very surprised (and disappointed) that Apple has not addressed this in 2.5 years. My friends have also experienced the same issue. Is there any chance Apple is not aware of this issue?

Apple Watch Series 8

Posted on Mar 23, 2023 5:38 PM

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Mar 24, 2023 3:42 PM in response to Ryguychi

News to me. Do you mean Rowing Machine? I can't find outdoor rowing. Mine shows heart rate on rowing machine.

Make sure the watch is snug fit .


If all settings normal but behaviour is irrational there is a progressive hierarchy of  remedies. Hopefully you will not need to go to the end of the list.


First force restart the Watch 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


 Then, although it may seem irrelevant, while it is restarting Force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


You may also want to make sure the software on the watch and iphone  are both up to date to the same level. Updates are in pairs. 


Update your iPhone or iPad - Apple Support


Update your Apple Watch - Apple Support 


Test it for a while. If it is still misbehaving... Unpair and set up again


 Unpair and erase your Apple Watch – Apple Support (UK) 


and then set up if necessary without restoring the backup - takes about 20 minutes


Set up your Apple Watch – Apple Support (UK) 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


 Click here > Contact - Official Apple Support


or phone numbers  


Click here > Contact Apple for support and service - Apple Support


and or Genius Bar Reservation and Apple Support Options - Apple


You could Apple aware here if you have compelling evidence you can reference or provide.

https://apple.com/feedback



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Apple Fitness not showing Heart Rate during Rowing Workout

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