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Add Payment method

When trying to Add payment method, I receive an error message "there is a problem with your payment method. Update your payment information to correct the problem and try again."

Posted on Mar 23, 2023 11:57 PM

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Question marked as Best reply

Posted on Mar 24, 2023 1:52 AM

Try again:

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See -> Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase. 


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

1 reply
Question marked as Best reply

Mar 24, 2023 1:52 AM in response to johan7275

Try again:

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See -> Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase. 


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Add Payment method

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