incorrect activation date

activated the new iphone 14 plus , the service period has expired is displayed in the settings !!! and the Apple website displays the date of purchase on January 1 , 1985 !!! what to do?

iPhone 14 Plus, iOS 16

Posted on Mar 24, 2023 1:27 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2023 1:31 AM

If you believe the information shown for your product is incorrect, you can submit your proof of purchase online


Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.



13 replies
Question marked as Top-ranking reply

Mar 24, 2023 1:31 AM in response to valeriy48

If you believe the information shown for your product is incorrect, you can submit your proof of purchase online


Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.



Apr 9, 2023 11:31 AM in response to valeriy48

That link does NOT show the activation date, it shows the PURCHASE DATE. It even says “Purchase Date”. From my phone:


iPhone 14 Pro

Purchase Date: September 16, 2022


So you do NOT have an activation date of January 1985. You have an incorrect Purchase Date, which means that the place you purchased it did not report the sale correctly.


Apr 9, 2023 8:57 AM in response to KristiZv

no, the support didn't do anything.

I didn 't require any repairs or maintenance , just asked to be changed to the correct activation date !!! support didn 't even want to listen , although this is a technical problem only for Apple . The activation date shows January 1985 ! Unpacked and activated the phone on March 15 , 2023 . The technical department probably did not see this , they would be surprised !!! it turns out that the first iPhone that was born was my Iphone 14 Plus and was released in 1985

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incorrect activation date

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