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My billing info keeps saying failed and I can’t download apps

no matter what card I use it keeps saying failed and I can’t download any apps

iPhone XR, iOS 16

Posted on Mar 24, 2023 8:57 AM

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Question marked as Best reply

Posted on Mar 24, 2023 9:05 AM

Try this:

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or see -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


And if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



2 replies
Question marked as Best reply

Mar 24, 2023 9:05 AM in response to Hopechest

Try this:

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or see -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


And if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



My billing info keeps saying failed and I can’t download apps

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