I have the latest Apple Tv 4K 128Gb.
The Apple Music app wont play any music videos, just songs.
When i try to play a music video it just cuts to black, and the app returns to main Home Screen.
It all works fine om my Iphone, Ipad, LG TV and my Pc, but not on Apple Tv.
Tried to reset, restart, both Ethernet and WiFi.
100/100 strong WiFi and 8K Hdmi.
[Re-Titled by Moderator]
Apple TV 4K (3rd generation)
Hello Leif-Rune,
For this particular issue, further assistance may be needed. We want to make sure you reach the right team for help with your Apple TV / Apple Music issue, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Hello Leif-Rune,
For this particular issue, further assistance may be needed. We want to make sure you reach the right team for help with your Apple TV / Apple Music issue, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Hi. Thank you.
i did contact Support in Norway, but they did not know of similar cases, and could not help me.
Now Apple Music wont neither play music or videos on my Android LG Tv app!
Hey Leif-Rune,
Since the issue is occurring on multiple devices now, we recommend reaching back out to Apple Support for another look: Contact - Official Apple Support
Take care.
Apple TV won’t play music videos in Apple Music
