Iphone scam

My iphone says I have "19 days left" until it will transfer to my new iphone and I havent purchased a new iphone recently. how can i fix this? I have already updated my phone as well!


iPhone 12, iOS 16

Posted on Mar 24, 2023 11:21 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2023 4:14 PM

Hello laural274,


It seems like you're receiving a message about temporary iCloud storage but you haven't used temporary iCloud storage, correct? You can find more information about temporary iCloud storage here, which may help: Get temporary iCloud storage when you buy a new iPhone or iPad


To help us better assist you, can you let us know more about the situation? For example, are you receiving emails or messages about this? If so, please check out the information in the following link to determine if those messages are legitimate, or not: Recognize and avoid phishing messages, phony support calls, and other scams


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.

Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including: 

* Fraudulent emails and other messages that look like they're from legitimate companies, including Apple
* Misleading pop-ups and ads that say your device has a security problem 
* Scam phone calls or voicemails that impersonate Apple Support
* Fake promotions that offer free products and prizes
* Unwanted Calendar invitations and subscriptions

If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. If you're concerned about a security issue with your Apple device, you can get help from Apple.


Thank you.

1 reply
Question marked as Top-ranking reply

Mar 25, 2023 4:14 PM in response to laural274

Hello laural274,


It seems like you're receiving a message about temporary iCloud storage but you haven't used temporary iCloud storage, correct? You can find more information about temporary iCloud storage here, which may help: Get temporary iCloud storage when you buy a new iPhone or iPad


To help us better assist you, can you let us know more about the situation? For example, are you receiving emails or messages about this? If so, please check out the information in the following link to determine if those messages are legitimate, or not: Recognize and avoid phishing messages, phony support calls, and other scams


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.

Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including: 

* Fraudulent emails and other messages that look like they're from legitimate companies, including Apple
* Misleading pop-ups and ads that say your device has a security problem 
* Scam phone calls or voicemails that impersonate Apple Support
* Fake promotions that offer free products and prizes
* Unwanted Calendar invitations and subscriptions

If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. If you're concerned about a security issue with your Apple device, you can get help from Apple.


Thank you.

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Iphone scam

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