Why can’t I pair my watch to my new iPhone

I can’t connect my iPhone 13 to my Apple Watch 6series

Apple Watch Series 6

Posted on Mar 24, 2023 1:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2023 7:13 AM

Hi lakia113,


Thanks for posting in Apple Support Communities.


We understand you're unable to pair Apple Watch. Apple has a few steps that address this in If you can't pair an Apple Watch with your iPhone - Apple Support.


Make sure that Apple Watch isn’t already paired

When you set up Apple Watch, your iPhone asks you to hold the watch up to your iPhone camera. If your iPhone says that it's unable to connect to Apple Watch — or if the watch shows a clock face — Apple Watch might already be paired.

If you have its paired iPhone, unpair your Apple Watch
1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.
2. Tap the "i" button I button next to the watch that you want to unpair, then tap Unpair Apple Watch.
3. Tap again to confirm, then wait for the watch to unpair.
4. After Apple Watch unpairs, you can pair again.


If you don’t have its paired iPhone, erase your Apple Watch 

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.
When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.
1. Open the Settings app on your watch, then tap General > Reset.
2. Tap Erase All Content and Settings, then tap again to confirm.
3. Wait for the watch to unpair.
4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.


Regards.


1 reply
Question marked as Top-ranking reply

Mar 26, 2023 7:13 AM in response to lakia113

Hi lakia113,


Thanks for posting in Apple Support Communities.


We understand you're unable to pair Apple Watch. Apple has a few steps that address this in If you can't pair an Apple Watch with your iPhone - Apple Support.


Make sure that Apple Watch isn’t already paired

When you set up Apple Watch, your iPhone asks you to hold the watch up to your iPhone camera. If your iPhone says that it's unable to connect to Apple Watch — or if the watch shows a clock face — Apple Watch might already be paired.

If you have its paired iPhone, unpair your Apple Watch
1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.
2. Tap the "i" button I button next to the watch that you want to unpair, then tap Unpair Apple Watch.
3. Tap again to confirm, then wait for the watch to unpair.
4. After Apple Watch unpairs, you can pair again.


If you don’t have its paired iPhone, erase your Apple Watch 

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.
When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.
1. Open the Settings app on your watch, then tap General > Reset.
2. Tap Erase All Content and Settings, then tap again to confirm.
3. Wait for the watch to unpair.
4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.


Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I pair my watch to my new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.