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I can not download any app in my phone

What can i do if  every time that i Zwant to download an app a sentence appear on my phone “your phone has been disconnected from apple store and itunes


Posted on Mar 24, 2023 4:23 PM

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Question marked as Best reply

Posted on Mar 25, 2023 6:39 AM

Start here, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

1 reply
Question marked as Best reply

Mar 25, 2023 6:39 AM in response to ÁLVAROLT

Start here, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

I can not download any app in my phone

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