Hello I’m trying to update my apps but it’s stating my Apple ID and iTunes has been disabled

Hello I’m trying to update my apps but it’s stating my Apple ID and iTunes has been disabled, I have changes my Apple password and still not allowing me to update.please advise

iPhone 13 Pro, iOS 16

Posted on Mar 24, 2023 7:08 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2023 7:18 PM

Erikamtinoco Said:

"Hello I’m trying to update my apps but it’s stating my Apple ID and iTunes has been disabled, I have changes my Apple password and still not allowing me to update.please advise"

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Then you need to reenable it. Read the following...


Troubleshooting a Locked Account:


A. Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


B. Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

C. To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Mar 24, 2023 7:18 PM in response to Erikamtinoco

Erikamtinoco Said:

"Hello I’m trying to update my apps but it’s stating my Apple ID and iTunes has been disabled, I have changes my Apple password and still not allowing me to update.please advise"

-------


Then you need to reenable it. Read the following...


Troubleshooting a Locked Account:


A. Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


B. Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

C. To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Hello I’m trying to update my apps but it’s stating my Apple ID and iTunes has been disabled

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