SE 2020 Phone Dialpad Color

When I make a call to my wife or my home, regardless of whether I select from recents, contacts or favorites, the color of the dialpad screen is Grey. All other calls show a Green screen when calling.


When my wife tries to call either me or the home phone, her dialpad color is Brown.


Same iPhone SE 2020 models. Bought at the same time from Apple. Same IOS 16/3/1.

All of my internet searches, regardless of keyword(s) used, have turned up nothing. Most responses refer to iMessage where we're having no issues.


Any explanation and/or fix for the color discrepancies would be appreciated.

Posted on Mar 25, 2023 10:04 AM

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8 replies

Mar 25, 2023 12:01 PM in response to LD150

I am actually calling someone in my contacts. When I press the phone Icon, I can either select from Favorites, Recents, or Contacts. I'm not dialing directly from the keypad itself. Regardless of what option I pick, I get a grayish brown screen that used to be green. From a distance, it almost appears as if there's an image of a person outlined. As a test, I just called my home phone using the dial keypad and I got the same color screen.


I've edited out the name in the screenshot below but it gives you a rough idea of what I'm getting. The screenshot appears mostly brown but looking at it on the phone it's mostly grey with some brown in it.


I still don't understand why this screen has gone from green to this color and/or why my wife's phone does the same thing except her screen is a deep brown color.


If I call anyone else, either in contacts or direct dial, I get a green screen.


Thanks for looking into this for me.


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SE 2020 Phone Dialpad Color

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