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AirPods Pro 2 - Mic Mode Voice Isolation Bug (Choppy on voice calls)

When I make a voice call (any VOIP: FaceTime, WhatsApp, etc) using my AirPods Pro 2 and select "mic mode Voice Isolation" the recipient (other end of the call) hears me so poorly they can barely understand what I am saying. Specifically, it is very choppy, missing every other word.


As soon as I switch to "Mic Mode Standard" it stops. It is clearly an issue with the voice isolation feature. Also as soon as I switch over to my BeatsX or any other non Apple branded bluetooth earphones the issue immediately stops and the recipient hears me perfectly, with my voice isolated.


I have had my airpods replaced and it did not change anything. AirPods on latest software, iPhone 14Pro on latest software. I have had my AirPods Pro 2 since the day they were realeased and hoped an iOS update would fix it but it hasn't.


Please help! Apple please fix this! Voice Isolation has been a life changing feature, and it is crazy that the most Premium AirPods don't work with it!

AirPods Pro (2nd generation)

Posted on Mar 25, 2023 12:11 PM

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Mar 26, 2023 4:56 PM in response to danielcso

Hello danielcso,

Thank you for posting to the Apple Support Communities. 


If you are noticing an issue with your AirPods during phone calls, the following Apple Support articles would be a good starting point: 



These articles explain how to fully charge your AirPods, reset your AirPods, and confirm that your Bluetooth settings are enabled as you would expect. 


If there seems to be a microphone issue when recording audio with other apps as well, it may be best to contact Apple Support directly for more help.  


Have a great day!

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AirPods Pro 2 - Mic Mode Voice Isolation Bug (Choppy on voice calls)

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