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Listening to the new Dark Side on Apple TV 4K and Onkyo AVR. All of the tracks play in ATMOS except Brain Damage. My AVR switches from ATMOS to Dolby Surround when Brain Damage starts, then goes back to ATMOS for Eclipse.
I don't have any other device to test this on, but it seems to me that if all the other tracks play in ATMOS, it must be a problem with the music file on Apple's end. Any ideas?
Apple TV 4K, tvOS 16
Hello DC1616,
Thank you for reaching out to Apple Support Communities.
Let's disable Atmos and attempt to enable it again using these steps:
How to listen to Dolby Atmos on your Apple TV 4K
Update your Apple TV 4K to the latest version of tvOS. Then make sure that you have one of the following connections:
Turn Dolby Atmos on or off
More details can be found here: About Spatial Audio with Dolby Atmos in Apple Music
If the issue persists, it may be best to reach out to Apple directly.
You can do so by going to Get Support.
They will take a closer look and check on available options.
Cheers!
Hello DC1616,
Thank you for reaching out to Apple Support Communities.
Let's disable Atmos and attempt to enable it again using these steps:
How to listen to Dolby Atmos on your Apple TV 4K
Update your Apple TV 4K to the latest version of tvOS. Then make sure that you have one of the following connections:
Turn Dolby Atmos on or off
More details can be found here: About Spatial Audio with Dolby Atmos in Apple Music
If the issue persists, it may be best to reach out to Apple directly.
You can do so by going to Get Support.
They will take a closer look and check on available options.
Cheers!
Thanks for your reply, I appreciate the suggestion. What ended up working for me was removing the album from my library and then re-adding it. I had added the song to my library when it was released (the day before the full album was available)so I guess it must have had something to do with that.
Regards,
DC1616
Dark Side of the Moon--one song (Brain Damage) not playing in ATMOS
