Passcode not working- didn’t forget it

anyone else having a weird passcode issue.

i had to restore my phone because my passcode wouldn’t work. After the restore and setting up the same passcode, it wouldn’t work to unlock the phone but the same passcode worked in settings app. I was using an alphanumeric passcode and had to switch to a numeric only to get it to work on the Lock Screen.

iPhone 11 Pro

Posted on Mar 25, 2023 3:52 PM

Reply
1 reply

Mar 26, 2023 6:35 PM in response to CnDnMax

Hey there CnDnMax,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Let's make sure your device is up-to-date. If it is updated, let's restart your device. Restarting your device and making sure it is updated can resolve many unexpected issues. 


Take a look here on how to restart your iPhone: Restart your iPhone - Apple Support


Take a look here on how you can update your iPhone: Update your iPhone or iPad - Apple Support


If there issue persists, reach out to Apple directly to investigate:


Get Support


Cheers!

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Passcode not working- didn’t forget it

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