i cannot install and download
i cannot install and download
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i cannot install and download
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
intetz Said:
"i cannot install and download"
-------
Please Emphasize your Post:
So, what's the issue? How have you troubleshot it, thus far? Perhaps your account is locked? IF so, refer to the following...
Troubleshooting a Locked Account:
Locked Out:
For note: You are you locked out of your Apple Account. There is no iCloud account.
So, Contact Apple Support:
Visit this Link: If your Apple ID is Locked or Disabled - Apple Support
Why Accounts Become Locked:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
So...
To Re-Enable it:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contact Apple Support:
You cannot install or download WHAT exactly? Please provide more details along with the iPhone that you are using and its iOS version. Thanks.
Axel F.
i cannot install and download