Hi my phones camera is an unknown part

Whats wrong with ny phones camera

Posted on Mar 26, 2023 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2023 11:35 AM

Hello kkkioOoOao,


It sounds like you're seeing a message regarding your camera. We're happy to help. The following explains why you may be seeing that:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
• Was replaced with a nongenuine camera
• Was already used or installed in another iPhone
• Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.

About genuine iPhone cameras - Apple Support


We suggest you contact Apple Support. They'll be able to further diagnose the issue and provide service options if necessary.


Take care.

1 reply
Question marked as Top-ranking reply

Mar 27, 2023 11:35 AM in response to kkkioOoOao

Hello kkkioOoOao,


It sounds like you're seeing a message regarding your camera. We're happy to help. The following explains why you may be seeing that:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
• Was replaced with a nongenuine camera
• Was already used or installed in another iPhone
• Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.

About genuine iPhone cameras - Apple Support


We suggest you contact Apple Support. They'll be able to further diagnose the issue and provide service options if necessary.


Take care.

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Hi my phones camera is an unknown part

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