You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage

Can anyone explain to me why my current phone number won’t connect to iMessage? I just switched from an XR to an 11 and my phone number doesn’t work for iMessage.

Posted on Mar 26, 2023 9:42 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2023 11:35 AM

Your number may not be enabled in iMessages. Go to:

Settings → Messages → enable iMessages.


If iMessages is enabled, try disabling it. Turn off your iPhone and turn it back on. Remember you must have an active SIM card with your number in your iPhone 11, if your SIM card asks for a PIN code when you turn your iPhone back on, remember to enter it in order for your SIM card to connect to your Carrier. Also connect to Wi-Fi, then go back and re-enable iMessages and wait. It may take some time before your number is registered.


You can find more useful information here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 26, 2023 11:35 AM in response to Hardwicks55

Your number may not be enabled in iMessages. Go to:

Settings → Messages → enable iMessages.


If iMessages is enabled, try disabling it. Turn off your iPhone and turn it back on. Remember you must have an active SIM card with your number in your iPhone 11, if your SIM card asks for a PIN code when you turn your iPhone back on, remember to enter it in order for your SIM card to connect to your Carrier. Also connect to Wi-Fi, then go back and re-enable iMessages and wait. It may take some time before your number is registered.


You can find more useful information here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.