When I try to redownload a game it ask for a verification then ask for a credit card

How do I fix this

Posted on Mar 26, 2023 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2023 5:10 PM

Hello Junioriscool1e,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with downloading an app. You may need to have a payment method on file to download apps from the App Store. Try the steps here to see if they resolve the issue: If you can’t download or update apps on your iPhone or iPad - Apple Support


"Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.


Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 

Prioritize Download is at the top of the menu that appears when you touch and hold the app.

Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support"


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 27, 2023 5:10 PM in response to Junioriscool1e

Hello Junioriscool1e,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with downloading an app. You may need to have a payment method on file to download apps from the App Store. Try the steps here to see if they resolve the issue: If you can’t download or update apps on your iPhone or iPad - Apple Support


"Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.


Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 

Prioritize Download is at the top of the menu that appears when you touch and hold the app.

Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support"


We hope this helps.


Cheers!


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When I try to redownload a game it ask for a verification then ask for a credit card

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