I can’t play games or download.

Hello delilah185,

Thank you for reaching out in Apple Support Communities. What happens when you attempt to play games on your iPhone? For issues downloading games, there are steps available that may help. We recommend to perform the following steps:

If you can’t download or update apps on your iPhone or iPad

Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.

1. Manually update the app

Learn how to manually update an app

2. Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

3. Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

4. Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

5. Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

Following these steps may help and is outlined in this article: If you can’t download or update apps on your iPhone or iPad - Apple Support

Kind regards.

I understand how much you're looking forward to playing games. If you're unable to play games or download them, there might be various reasons for this situation. Here are a few steps you can take to troubleshoot the issue:

1. Check Device Compatibility: Make sure your device is compatible with the games you want to play. Older phones or devices with limited capabilities might not support certain games.
2. Storage Space: Ensure that you have enough storage space on your device to install and run games. Games can often be quite large in size.
3. Internet Connection: Some games require an active internet connection to download updates or content. Ensure that you're connected to a stable and reliable Wi-Fi or cellular data network.
4. Software Updates: Check if your device's operating system and any relevant app store (Google Play Store or Apple App Store) updates are available. Sometimes, outdated software can cause issues with games.
5. App Store Restrictions: If you're trying to download games from an app store, make sure you're not encountering any restrictions due to age or location. Also, check if there are any parental controls enabled that might be preventing downloads.
6. App Permissions: Ensure that the game you're trying to play has the necessary permissions to access features on your device, such as storage or camera. You can manage app permissions in your device settings.
7. Clear Cache and Data: If you've been trying to download games and encountering errors, try clearing the cache and data of the app store or gaming app. This can sometimes resolve issues related to downloads.
8. Restart Your Device: Sometimes, a simple device restart can help clear out any temporary glitches that might be causing problems.
9. Contact Support: If you've tried all the above steps and are still facing issues, consider reaching out to the game's official support or your device manufacturer's support for assistance.

Remember that technology can be complex, and issues might arise from various factors. It's always a good idea to be patient and methodical in troubleshooting. If you're feeling frustrated, take a break and return to the issue with a fresh perspective.

[Edited by Moderator]

I'm sorry to hear that you're unable to play games or download them. Can you please provide more information on why you're facing this issue? Is there any error message or notification that you're receiving? It would be helpful to know the device or platform you're using as well. In the meantime, you could try restarting your device or checking your internet connection to see if that resolves the issue.

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[Edited by Moderator]

I'm sorry to hear that you're experiencing difficulties playing or downloading video games. Could you share more details about the specific issues you're encountering? Are there any error messages or notifications that you've received? Additionally, it would be helpful to know the type of device or platform you're using.