Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch

I bought an apple watch from a friend but she never reset it ... now she is locked up and i cant get to access the iwatch because i need to sign in to tge watch with her icloud account .What can i do to resolve this issue

Apple Watch Series 7

Posted on Mar 26, 2023 4:04 PM

Reply
Question marked as Best reply

Posted on Mar 26, 2023 4:17 PM

Unfortunately the only way to reset that watch is by getting your friend to disable “Activation Lock” which is part of that resetting process.

And disabling Activation Lock requires knowledge of the Apple ID and Password used on the watch.

So you’ll either have to ask your friend what those details are, or wait for her to become available to do it herself.

1 reply
Question marked as Best reply

Mar 26, 2023 4:17 PM in response to KingPenXS

Unfortunately the only way to reset that watch is by getting your friend to disable “Activation Lock” which is part of that resetting process.

And disabling Activation Lock requires knowledge of the Apple ID and Password used on the watch.

So you’ll either have to ask your friend what those details are, or wait for her to become available to do it herself.

Apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.