Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID has been disabled on my iPhone

What happen my Face ID?


[Re-titled by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on Mar 27, 2023 3:08 AM

Reply
Question marked as Best reply

Posted on Mar 27, 2023 3:15 AM

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, and if the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Best reply

Mar 27, 2023 3:15 AM in response to koyes146

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, and if the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Face ID has been disabled on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.