Mail

I am trying to login into mail but when I put in my password it says verifying but it doesn’t leave that screen. I made sure that it was turned on in settings I just need help.

iPhone XR, iOS 16

Posted on Mar 27, 2023 6:00 PM

Reply
1 reply

Mar 29, 2023 3:40 PM in response to kynnedi113

Greetings kynnedi113,


Start by confirming that you are adding the mail account using these steps:


  1. "Go to Settings > Mail, then tap Accounts.
  2. Tap Add Account, then select your email provider.
  3. Enter your email address and password.
  4. If you see Next, tap Next and wait for Mail to verify your account.
  5. If you see Save, tap Save." Add an email account to your iPhone, iPad, or iPod touch


If those are the steps you're taking, Restart your iPhone. Restarting can often help resolve unexpected behaviors. You can also test using another network.


We hope this helps!


Sincerely.


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