Network Issue

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Network Issue

I have iphone 7 plus. When I receive call through mobile network I can hear the person clearly but that person unable to hear or partially hear my voice but the moment I am near any mobile tower or I switch to Phone WiFi calling or WhatsApp calling that person can hear me clearly. This issue only happens when I am too far from any mobile tower but I have iphone 6 plus also and when I am too far from mobile tower, I do not face this issue in my iphone 6 plus. What could be the issue?? How to resolve??

Posted on Mar 28, 2023 12:54 AM

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Answer 1

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Alancito

Level 7

31,130 points

Mar 28, 2023 3:12 AM in response to vin186

vin186 wrote: "Currently my iphone do not have genuine iphone battery. By the way, how come battery will be an issue with network problem..."

Because that fake battery is weak – and an iPhone requires strong battery power to function normally, especially when far from cell towers. Have the fake battery replaced and all will be well:

iPhone Battery & Power Repair

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Answer 2

Alancito

Level 7

31,130 points

Mar 28, 2023 2:41 AM in response to vin186

vin ~ "Service" means you need to replace the battery, then the network issue will probably be resolved. Was the original battery replaced by a qualified technician using a genuine iPhone battery?...

About genuine iPhone batteries

Repair Provider Verification - Official Apple Support

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Answer 3

Alancito

Level 7

31,130 points

Mar 28, 2023 2:31 AM in response to vin186

vin ~ The issue could be a weak battery...

Does your iPhone 7 Plus still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health

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Answer 4

vin186 Author

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Mar 28, 2023 3:05 AM in response to Alancito

Currently my iphone do not have genuine iphone battery. By the way, how come battery will be an issue with network problem, sounds strange. Someone told the issue will be network IC or network antenna.

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Answer 5

vin186 Author

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Mar 28, 2023 2:36 AM in response to Alancito

It do not have original battery, but battery last full one day, Settings > Battery > Battery Health is Service

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Answer 6

vin186 Author

Level 1

4 points

Mar 29, 2023 1:29 AM in response to Alancito

So as per your theory, if I keep mobile for charging, I should not face any mobile network problem. Means, I can switch off Phone WiFi calling, if the mobile is on charging, because while charging battery strength will be highest. Am I right?

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Answer 7

Alancito

Level 7

31,130 points

Mar 29, 2023 1:44 AM in response to vin186

vin186 wrote: "So as per your theory, if I keep mobile for charging, I should not face any mobile network problem."

That's not my theory.

"Means, I can switch off Phone WiFi calling, if the mobile is on charging, because while charging battery strength will be highest. Am I right?"

No. Again, that fake battery is weak – and no amount of charging will change that.

Also, Apple says: "Using nongenuine batteries might also result in unexpected behavior after installation, device software updates, or while charging. Using nongenuine batteries might also lead to safety issues." Source:

About genuine iPhone batteries

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Network Issue

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